Frequently Asked Questions

We accept all types of electronic waste including:

• Computers, laptops, and servers
• Mobile phones and tablets
• Printers, scanners, and copiers
• Monitors and display units
• Networking equipment
• Medical electronic equipment
• Household electronics
• Batteries and chargers
• And all other electronic devices

If you have specific items not listed here, please contact us to confirm.

Yes, we provide pickup services across all major cities in India. Our team will schedule a convenient time to collect e-waste from your premises. For bulk quantities (over 100 kg), we offer free pickup services. For smaller quantities, a nominal pickup fee may apply depending on your location.

You can schedule an e-waste pickup in three simple ways:

1. Fill out the contact form on our website with your details
2. Call our customer service at +91 98765 43210
3. Email us at connect@renavartrecyclers.com with your requirements

Our team will get back to you within 24 hours to schedule the pickup.

Yes, we buy e-waste at competitive prices. The value depends on the type, condition, and quantity of electronic waste. We provide instant quotes and fair valuation based on current market rates. Payment is processed immediately upon collection and verification of the items.

We follow strict data destruction protocols including:

• Physical destruction of storage devices (hard drives, SSDs, etc.)
• Degaussing of magnetic media
• Software-based data wiping that meets international standards
• Secure chain of custody throughout the process
• Certificate of data destruction for all devices

Our data destruction methods comply with NIST 800-88, DoD 5220.22-M, and other international standards.

Yes, we provide a detailed Certificate of Data Destruction for all devices containing storage media. This certificate includes:

• List of devices processed
• Serial numbers of storage devices
• Method of data destruction used
• Date and time of destruction
• Authorized personnel signatures

This certificate serves as proof of compliance for your records and audits.

Yes, we welcome clients to witness the data destruction process at our facility. Please schedule an appointment in advance if you would like to observe the process. We also provide video documentation of the destruction process upon request.

After collection, e-waste goes through the following process:

1. Manual sorting by type and condition
2. Safe removal of hazardous materials
3. Data destruction for devices with storage media
4. Disassembly and separation of components
5. Recovery of valuable metals and materials
6. Environmentally safe disposal of non-recyclable components

We ensure that no e-waste ends up in landfills and that all materials are processed in an environmentally responsible manner.

Absolutely. We follow the highest environmental standards in our recycling process:

• We are CPCB authorized and ISO certified
• No hazardous materials are sent to landfills
• We use advanced pollution control equipment
• Our processes minimize carbon footprint
• We regularly monitor environmental impact

We are committed to sustainable e-waste management that protects both the environment and human health.

Yes, we serve both residential and commercial customers. While we specialize in corporate e-waste management, we also provide services to individuals for their household electronic waste. Residential customers can drop off their e-waste at our collection centers or schedule a pickup for a nominal fee.

We provide e-waste management services across 100+ cities in 20+ states across India. Our major service areas include:

• Telangana: Hyderabad, Secunderabad, Warangal, Nizamabad, Karimnagar, Khammam, Mahbubnagar, Nalgonda
• Andhra Pradesh: Visakhapatnam, Vijayawada, Guntur, Nellore, Kurnool, Rajahmundry, Tirupati, Kakinada
• Maharashtra: Mumbai, Pune, Nagpur, Nashik, Aurangabad, Solapur, Kolhapur, Thane, Navi Mumbai, Amravati
• Karnataka: Bangalore, Mysore, Hubli, Mangalore, Belgaum, Gulbarga, Bellary, Bijapur, Shimoga
• Delhi NCR: New Delhi, Gurgaon, Noida, Faridabad, Ghaziabad, Greater Noida, Dwarka, Rohini
• Tamil Nadu: Chennai, Coimbatore, Madurai, Tiruchirapalli, Salem, Tirunelveli, Vellore, Erode, Tiruppur
• Gujarat: Ahmedabad, Surat, Vadodara, Rajkot, Bhavnagar, Jamnagar, Junagadh, Gandhinagar, Anand
• West Bengal: Kolkata, Howrah, Durgapur, Asansol, Siliguri, Malda, Baharampur, Darjeeling, Kharagpur
• Uttar Pradesh: Lucknow, Kanpur, Agra, Varanasi, Allahabad, Meerut, Noida, Ghaziabad, Aligarh
• Rajasthan: Jaipur, Jodhpur, Udaipur, Kota, Ajmer, Bikaner, Alwar, Bhilwara, Sikar
• Punjab: Chandigarh, Ludhiana, Amritsar, Jalandhar, Patiala, Bathinda, Mohali, Pathankot
• Haryana: Gurgaon, Faridabad, Panipat, Ambala, Karnal, Sonipat, Rohtak, Hisar
• Kerala: Thiruvananthapuram, Kochi, Kozhikode, Thrissur, Kollam, Palakkad, Malappuram, Kannur
• Madhya Pradesh: Bhopal, Indore, Gwalior, Jabalpur, Ujjain, Sagar, Dewas, Satna
• Bihar: Patna, Gaya, Bhagalpur, Muzaffarpur, Purnia, Darbhanga, Bihar Sharif, Arrah
• Odisha: Bhubaneswar, Cuttack, Rourkela, Puri, Sambalpur, Balasore, Brahmapur, Angul

For e-waste management services in your area, please contact us at +91 91212 86571 or email connect@renavartrecyclers.com. Our team will confirm service availability and schedule your pickup.

Our standard pickup timeline is:

• Metro cities: Within 24-48 hours
• Tier-1 cities: Within 48-72 hours
• Tier-2 cities: Within 3-5 days
• Rural areas: Within 5-7 days
• Emergency pickup: Within 24 hours

For urgent requirements, we offer emergency pickup services at +91 91212 86571.

Yes, we are fully certified for e-waste management:

• CPCB (Central Pollution Control Board) Authorized
• ISO 9001:2015 (Quality Management)
• ISO 14001:2015 (Environmental Management)
• ISO 45001:2018 (Occupational Health and Safety)
• R2 Responsible Recycling Standard
• e-Stewards Certified

These certifications ensure that we follow the highest standards in e-waste management.

For each e-waste collection, we provide:

• Certificate of Collection
• Certificate of Recycling
• Certificate of Data Destruction (for devices with data)
• Certificate of Environmental Compliance
• Certificate of Proper Disposal

These certificates provide proof of compliance and can be used for your records and audits.

E-waste valuation depends on several factors:

• Type of electronic equipment
• Condition and age of items
• Current market prices for materials
• Quantity of e-waste
• Precyclable material content

Our team provides instant quotes based on current market rates and fair valuation.

Our collection policy is as follows:

• Bulk quantities (over 100 kg): Free pickup
• Medium quantities (20-100 kg): Small fee may apply
• Small quantities (under 20 kg): Nominal fee may apply
• Residential pickup: Fee based on location and volume

Contact us for a specific quote based on your requirements.

Batteries require special handling due to hazardous materials:

• Sorting by battery type (Li-ion, Ni-Cd, Lead-Acid, etc.)
• Safe storage in specialized containers
• Transportation in approved containers
• Processing at specialized facilities
• Material recovery (lithium, cobalt, nickel, etc.)
• Proper disposal of hazardous components

Yes, CRT monitors can be recycled, but require special handling:

• CRT tubes contain leaded glass that requires special processing
• Cathode ray tubes contain phosphor coatings
• Plastic casings can be recycled
• Electronics components can be recovered
• Proper disposal of hazardous materials

We follow strict protocols for CRT monitor recycling to ensure environmental safety.

Yes, we are fully compliant with the E-Waste (Management) Rules, 2016 and subsequent amendments:

• We maintain all required authorizations
• We meet collection and recycling targets
• We maintain proper documentation
• We submit regular reports to CPCB
• We follow all state pollution control board requirements

Our compliance team stays updated on regulatory changes and ensures we meet all requirements.

For each e-waste collection, we provide:

• Certificate of Collection
• Detailed inventory of collected items
• Certificate of Recycling
• Certificate of Data Destruction (if applicable)
• Certificate of Environmental Compliance
• Proper disposal documentation

These certificates provide proof of compliance for your records and audits.